On Deck by MDC

Delete Account Request

On Deck by MDC users can request deletion of their account and associated app data by emailing Mount Diablo Cards.

How to request deletion

  1. Email mountdiablocards@gmail.com from the email address associated with your On Deck by MDC account.
  2. Use the subject line: Delete My On Deck by MDC Account
  3. Include your account email address and state that you want your On Deck by MDC account deleted.

Data that will be deleted

  • Your On Deck by MDC account profile
  • Your saved inventory data
  • Slabbed card entries
  • Raw card entries
  • Sold/not sold status data
  • App-related user content associated with your account

Data that may be retained

Mount Diablo Cards may retain limited records if required for security, legal, fraud prevention, or business recordkeeping purposes. Any retained data will be kept only as long as necessary for those purposes.

Account deletion requests are typically processed within 30 days.

Email deletion request